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Eastern Heights, Ipswich

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Essential Eight

ASD-aligned cyber posture

Microsoft Partner

Certified across M365 stack

No Lock-In

Month-to-month plans

Privacy Act Aware

AU data sovereignty first

Case Studies

Real Outcomes for Real SE QLD Businesses

Eight detailed case studies across accounting, healthcare, construction, legal, childcare, retail, agribusiness and real estate. The work, the people, the numbers.

Ipswich CBD 22 staff, 3 partners 90 days

Accounting

From a phishing-incident scare to ASD Essential Eight Maturity Level 2 in 90 days

An Ipswich accounting practice came to us after one of their accountants nearly fell for a sophisticated invoice-redirection phishing email, which would have cost them roughly $48,000 in misdirected client trust funds. They had basic Microsoft 365 Business Standard, no MFA, no managed antivirus, and were running a 7-year-old on-premises file server that was their backup of last resort. Their professional indemnity insurer had recently sent a questionnaire asking about Essential Eight alignment — they couldn't answer most of it.

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Springfield 8 GPs, 14 staff, 2 sites 6 weeks

Healthcare

Two clinic sites unified on a single secure cloud platform — zero downtime cutover

A Springfield GP practice with a second site at Brookwater was running two completely independent Best Practice servers. Records didn't sync, doctors couldn't see appointments at the other location, and patient files had to be emailed between sites — a clear breach risk under the Privacy Act. Their on-premises servers were both out of warranty and the Brookwater site had suffered a power-related outage that took clinical software down for most of a Wednesday.

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Ipswich, with sites across SE QLD 65 staff, 9 active sites 8 weeks

Construction

Site-trailer IT in a box — connecting 9 active job sites with one repeatable rollout

A growing Ipswich civil contractor was winning bigger jobs across Lockyer Valley, Beaudesert and the Sunshine Coast, but every new site required ad-hoc IT setup. Foremen were hot-spotting from their phones, plans were being shared on USB sticks, and the head office had no visibility into what was happening on site. Two laptops had been lost in the past year with project plans on them.

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Toowoomba 11 lawyers, 7 support, 1 office 10 weeks

Legal

Secure client collaboration platform replaced an insecure email-attachment culture

A Toowoomba law firm specialising in family and property law was emailing 50+ MB of contracts, settlement statements and discovery materials to clients every day. Several clients had complained about emails bouncing back, while the QLS had recently published guidance flagging email-attachment practices as a confidentiality risk. The senior partner asked us bluntly: 'How do we stop being the weakest link?'

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Goodna, Redbank Plains, Bellbird Park 3 centres, 95 staff 12 weeks

Childcare

Three childcare centres unified — staff sign-ins, CCTV and parent app on one network

A three-centre childcare group had grown by acquiring two existing centres, each with its own internet, sign-in tablet, CCTV recorder, and admin software. Staff couldn't move between centres without re-credentialling, the CCTV at one centre had been offline for three weeks before anyone noticed, and the parent communication app dropped out daily. The group also faced a National Quality Standard audit in 90 days.

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Riverlink, Yamanto, Goodna 3 stores, 28 staff 5 weeks

Retail

Modern cloud POS, EFTPOS and stock visibility across three stores — cutover in a weekend

A speciality retailer with three Ipswich-area stores was running an unsupported POS system with on-premises servers at each store. Stock counts were done manually, end-of-day reconciliation was a 2-hour daily ritual, and the owner had no real-time view of sales across the group. The POS vendor had end-of-life'd the platform with 90 days' notice.

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Gatton, Lockyer Valley 40 staff, 3 sheds, 200ha 9 weeks

Agriculture

Reliable rural connectivity unlocking real-time logistics for a major produce supplier

A Lockyer Valley produce business supplying major supermarkets was hamstrung by terrible connectivity — NBN Fixed Wireless that dropped out in heavy rain, and 4G on the back paddocks that needed someone to walk to a specific spot to send a photo. Their packing shed scanners couldn't talk to head office, daily produce despatch reports were being driven on a USB stick, and a recent supermarket compliance change required real-time temperature logging from cool rooms.

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Brassall & Karalee 2 offices, 12 staff 7 weeks

Real Estate

Trust account–grade security and a unified two-office network without breaking the bank

A growing boutique agency with offices in Brassall and Karalee was running each office independently — separate file shares, separate email, separate phone systems — and had grown nervous after a competitor in the area lost trust account funds to a payment-redirection scam. They wanted enterprise-grade security at a small business price, with a path to grow into a third office.

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