
About Ipswich IT Services
Your local, reliable IT support team. Proudly serving South East Queensland with honest, transparent, and dependable IT solutions.
Our Story
Ipswich IT Services was born from a simple observation: small businesses in regional Queensland were being underserved by the IT industry. They were stuck choosing between expensive corporate IT companies that treated them as an afterthought, or unreliable one-man operations that couldn't provide consistent service.
We set out to build something different — an IT company that combines the reliability and professionalism of a corporate provider with the personalised service and affordability that small businesses need. An IT partner that treats every client like they're the most important client.
From our base in Eastern Heights, Ipswich, we've grown to support businesses across the entire South East Queensland region. From Toowoomba in the west to Beaudesert in the south, from Lockyer Valley to Fernvale, we're proud to be the trusted IT partner for dozens of businesses across diverse industries.
Our team has decades of combined experience across networking, cybersecurity, cloud computing, telecommunications, and hardware. But what really sets us apart isn't our technical skills — it's our approach. We listen first, explain things in plain English, and only recommend solutions that genuinely benefit your business.
As of January 2026, we've officially rebranded to Ipswich IT Services (Ippy IT) to better reflect our core identity and the region we serve. Same great team, same excellent service, same commitment to making IT work for your business.
What We Believe
We believe that every business in South East Queensland — regardless of size — deserves access to professional, reliable IT support. Technology should be an enabler, not a source of frustration. When your IT works well, your team is more productive, your data is secure, and your business runs smoothly.
We believe in building long-term relationships, not transactional interactions. When you work with us, you're not just a ticket number. You're a partner. We learn your business, understand your goals, and become an extension of your team.
We believe in transparency. In an industry full of jargon, hidden fees, and fear-based upselling, we take a different approach. We explain things clearly, price things fairly, and always give you honest advice — even when that means telling you something isn't worth the investment.
And we believe in supporting our community. As a locally owned and operated business, we're committed to helping Ipswich and the surrounding regions thrive. We support local businesses, employ local people, and invest in the communities we serve.
Our Values
The principles that guide everything we do.
Proactive, Not Reactive
We don't wait for problems to happen. Our monitoring and maintenance approach prevents issues before they interrupt your business, saving you time, money, and frustration.
We Care About Your Business
Your success is our success. We take the time to understand your business goals and align our IT solutions to support them. We're not just fixing computers — we're building partnerships.
Always Improving
Technology evolves rapidly, and so do we. We continuously invest in training, certifications, and new tools to ensure we're delivering the best possible service to our clients.
Honest & Transparent
No jargon, no hidden fees, no upselling. We explain things in plain English, give you honest advice, and charge fair prices. If something isn't worth the investment, we'll tell you.
Meet The Team
We're a small team with a big reach — committed to personalised service and fast local support. No call centres. Just locals you can call by name.
Michael
Director — ISP / Hardware Specialist
With years of hands-on experience in networking, hardware and infrastructure, Michael keeps things running fast and smooth. He's the one you want when your internet, server, or router needs wrangling — and he's always up for a chat about real-world tech solutions that actually work.
Steve
Business Partner — Chief Technology Officer
Steve is the brain behind the systems — designing, planning, and implementing tailored IT solutions that scale. Whether it's cloud architecture, cybersecurity strategies, or custom VoIP setups, he's the architect behind every efficient setup we deliver for our clients.
Trang
Accounts & Graphic Designer
Trang keeps the business running behind the scenes — managing accounts, invoicing, and client communications with precision and care. She's also the creative eye behind our branding, marketing materials, and design work that gives Ipswich IT Services its professional edge.
Our Journey
Key milestones in the Ipswich IT Services story.
Company Founded
Started as a small computer repair service in Ipswich, helping local businesses and individuals with their IT needs.
Company Founded
Started as a small computer repair service in Ipswich, helping local businesses and individuals with their IT needs.
Expanded to Business IT
Grew our service offering to include managed IT support, networking, and cybersecurity for small businesses.
Expanded to Business IT
Grew our service offering to include managed IT support, networking, and cybersecurity for small businesses.
Regional Expansion
Extended our service area to cover Toowoomba, Lockyer Valley, Beaudesert, and the wider SE Queensland region.
Regional Expansion
Extended our service area to cover Toowoomba, Lockyer Valley, Beaudesert, and the wider SE Queensland region.
Cloud & VoIP Services
Added Microsoft 365 management, cloud solutions, and VoIP phone systems to our service portfolio.
Cloud & VoIP Services
Added Microsoft 365 management, cloud solutions, and VoIP phone systems to our service portfolio.
Developer IT Solutions
Launched our specialist Developer & Construction IT division for large-scale projects and developments.
Developer IT Solutions
Launched our specialist Developer & Construction IT division for large-scale projects and developments.
Rebranded to Ippy IT
Officially rebranded to Ipswich IT Services (Ippy IT) with a renewed focus on managed services and regional growth.
Rebranded to Ippy IT
Officially rebranded to Ipswich IT Services (Ippy IT) with a renewed focus on managed services and regional growth.
Ubiquiti UniFi Specialists Across SE Queensland
Networking is a big part of what we do, and Ubiquiti UniFi is the platform we've built our practice around. We've delivered hundreds of UniFi installs — from single-AP refreshes to multi-site WiFi, switching, gateway, camera, door access and phone deployments — across Ipswich, Brisbane, Toowoomba, the Lockyer Valley, the Sunshine Coast and the Gold Coast.
Locally Designed
Every UniFi system is designed in-house in Eastern Heights — we don't outsource the engineering.
Locally Stocked
We carry common UniFi gear locally for fast turnaround on small jobs and rapid replacement for any failures.
Locally Managed
Our self-hosted UniFi controller runs in Australia — your network telemetry never leaves the country.
Australia-Wide Reach
Through our national install partners, we deliver and manage UniFi across every Australian state and territory.
If you'd like to see the full UniFi range we work with, head to our dedicated Ubiquiti UniFi Specialists page.
Why Choose Ipswich IT Services
We treat your business like our own. That's what makes us different.
Local Technicians
Get onsite and remote help from a nearby expert, not an overseas helpdesk. We're based right here in Ipswich and service the entire SE QLD region.
Straightforward Pricing
No hidden fees, upsells, or confusing tiers. We believe in transparent pricing that lets you budget with confidence.
Privacy-Focused
Fully insured and compliant with Australian data protection laws. Your business data is treated with the utmost care and confidentiality.
Fast Response Times
Get help when it matters — especially during critical business hours. Our managed clients receive priority response within 30 minutes.
After-Hours Support
We're here for you, even outside the 9 to 5. Because IT emergencies don't check the clock before they happen.
Proudly Regional
We support Toowoomba, Boonah, Beaudesert, Lockyer Valley, and more. No job is too far when our clients need us.