Locally Owned
Eastern Heights, Ipswich
5.0 ★ Google Rated
70+ verified reviews
Essential Eight
ASD-aligned cyber posture
Microsoft Partner
Certified across M365 stack
No Lock-In
Month-to-month plans
Privacy Act Aware
AU data sovereignty first
Our Story

About Ipswich IT Services

Your local, reliable IT support team. Proudly serving South East Queensland with honest, transparent, and dependable IT solutions.

600+
Websites Hosted Across Australia
500+
Devices & Endpoints Managed
99.9%
System Uptime on Managed Devices
70+
5-Star Google Reviews
24/7
Emergency IT Support Availability
15+
Years Combined Experience
50+
Active Business Clients

Our Story

Ipswich IT Services was born from a simple observation: small businesses in regional Queensland were being underserved by the IT industry. They were stuck choosing between expensive corporate IT companies that treated them as an afterthought, or unreliable one-man operations that couldn't provide consistent service.

We set out to build something different — an IT company that combines the reliability and professionalism of a corporate provider with the personalised service and affordability that small businesses need. An IT partner that treats every client like they're the most important client.

From our base in Eastern Heights, Ipswich, we've grown to support businesses across the entire South East Queensland region. From Toowoomba in the west to Beaudesert in the south, from Lockyer Valley to Fernvale, we're proud to be the trusted IT partner for dozens of businesses across diverse industries.

Our team has decades of combined experience across networking, cybersecurity, cloud computing, telecommunications, and hardware. But what really sets us apart isn't our technical skills — it's our approach. We listen first, explain things in plain English, and only recommend solutions that genuinely benefit your business.

As of January 2026, we've officially rebranded to Ipswich IT Services (Ippy IT) to better reflect our core identity and the region we serve. Same great team, same excellent service, same commitment to making IT work for your business.

What We Believe

We believe that every business in South East Queensland — regardless of size — deserves access to professional, reliable IT support. Technology should be an enabler, not a source of frustration. When your IT works well, your team is more productive, your data is secure, and your business runs smoothly.

We believe in building long-term relationships, not transactional interactions. When you work with us, you're not just a ticket number. You're a partner. We learn your business, understand your goals, and become an extension of your team.

We believe in transparency. In an industry full of jargon, hidden fees, and fear-based upselling, we take a different approach. We explain things clearly, price things fairly, and always give you honest advice — even when that means telling you something isn't worth the investment.

And we believe in supporting our community. As a locally owned and operated business, we're committed to helping Ipswich and the surrounding regions thrive. We support local businesses, employ local people, and invest in the communities we serve.

Our Values

The principles that guide everything we do.

Proactive, Not Reactive

We don't wait for problems to happen. Our monitoring and maintenance approach prevents issues before they interrupt your business, saving you time, money, and frustration.

We Care About Your Business

Your success is our success. We take the time to understand your business goals and align our IT solutions to support them. We're not just fixing computers — we're building partnerships.

Always Improving

Technology evolves rapidly, and so do we. We continuously invest in training, certifications, and new tools to ensure we're delivering the best possible service to our clients.

Honest & Transparent

No jargon, no hidden fees, no upselling. We explain things in plain English, give you honest advice, and charge fair prices. If something isn't worth the investment, we'll tell you.

Meet The Team

We're a small team with a big reach — committed to personalised service and fast local support. No call centres. Just locals you can call by name.

Michael

Michael

Director — ISP / Hardware Specialist

With years of hands-on experience in networking, hardware and infrastructure, Michael keeps things running fast and smooth. He's the one you want when your internet, server, or router needs wrangling — and he's always up for a chat about real-world tech solutions that actually work.

Steve

Steve

Business Partner — Chief Technology Officer

Steve is the brain behind the systems — designing, planning, and implementing tailored IT solutions that scale. Whether it's cloud architecture, cybersecurity strategies, or custom VoIP setups, he's the architect behind every efficient setup we deliver for our clients.

Trang

Trang

Accounts & Graphic Designer

Trang keeps the business running behind the scenes — managing accounts, invoicing, and client communications with precision and care. She's also the creative eye behind our branding, marketing materials, and design work that gives Ipswich IT Services its professional edge.

Our Journey

Key milestones in the Ipswich IT Services story.

2020

Company Founded

Started as a small computer repair service in Ipswich, helping local businesses and individuals with their IT needs.

2021

Expanded to Business IT

Grew our service offering to include managed IT support, networking, and cybersecurity for small businesses.

2022

Regional Expansion

Extended our service area to cover Toowoomba, Lockyer Valley, Beaudesert, and the wider SE Queensland region.

2023

Cloud & VoIP Services

Added Microsoft 365 management, cloud solutions, and VoIP phone systems to our service portfolio.

2024

Developer IT Solutions

Launched our specialist Developer & Construction IT division for large-scale projects and developments.

2026

Rebranded to Ippy IT

Officially rebranded to Ipswich IT Services (Ippy IT) with a renewed focus on managed services and regional growth.

What We're Known For

Ubiquiti UniFi Specialists Across SE Queensland

Networking is a big part of what we do, and Ubiquiti UniFi is the platform we've built our practice around. We've delivered hundreds of UniFi installs — from single-AP refreshes to multi-site WiFi, switching, gateway, camera, door access and phone deployments — across Ipswich, Brisbane, Toowoomba, the Lockyer Valley, the Sunshine Coast and the Gold Coast.

Locally Designed

Every UniFi system is designed in-house in Eastern Heights — we don't outsource the engineering.

Locally Stocked

We carry common UniFi gear locally for fast turnaround on small jobs and rapid replacement for any failures.

Locally Managed

Our self-hosted UniFi controller runs in Australia — your network telemetry never leaves the country.

Australia-Wide Reach

Through our national install partners, we deliver and manage UniFi across every Australian state and territory.

If you'd like to see the full UniFi range we work with, head to our dedicated Ubiquiti UniFi Specialists page.

The Difference

Why Choose Ipswich IT Services

We treat your business like our own. That's what makes us different.

Local Technicians

Get onsite and remote help from a nearby expert, not an overseas helpdesk. We're based right here in Ipswich and service the entire SE QLD region.

Straightforward Pricing

No hidden fees, upsells, or confusing tiers. We believe in transparent pricing that lets you budget with confidence.

Privacy-Focused

Fully insured and compliant with Australian data protection laws. Your business data is treated with the utmost care and confidentiality.

Fast Response Times

Get help when it matters — especially during critical business hours. Our managed clients receive priority response within 30 minutes.

After-Hours Support

We're here for you, even outside the 9 to 5. Because IT emergencies don't check the clock before they happen.

Proudly Regional

We support Toowoomba, Boonah, Beaudesert, Lockyer Valley, and more. No job is too far when our clients need us.

Ready to Get Started?

Book a free IT audit and discover how we can help your business.