Australia's best-rated ISP — delivered with hands-on local support
Aussie Broadband is Australia's #1 business-rated ISP — onshore call centres, transparent congestion reporting, business-grade SLAs and no overseas support runaround. We're an authorised business partner: we scope, quote, order, install, configure your router/firewall, and stay in the loop for the life of the service. When something breaks, you call us — we deal with Aussie directly on your behalf.
Products & Offerings
Every Aussie Broadband business product — supplied and supported
Business NBN (HFC, FTTP, FTTC, FTTN, Fixed Wireless)
Up to 1Gbps symmetric on FTTP, with business-grade SLAs, static IP, and priority business-only support queue. We confirm address-level NBN technology before quoting so there are no surprises.
Business nbn® Enterprise Ethernet (NEE)
Dedicated business fibre with guaranteed symmetrical speeds (10/25/50/100Mbps up to 1Gbps), 99.95% SLA, 4-hour repair SLA. The gold standard when your business cannot afford a single NBN outage.
Aussie SD-WAN
Combine multiple internet services (NBN + 4G/5G + Enterprise Ethernet) with automated failover, application-aware routing and centralised policy. We design the topology, configure the appliances and manage ongoing.
4G/5G Backup
Bonded or failover 4G/5G with an Aussie SIM — keeps you online when the NBN drops, the digger cuts the fibre, or the FTTN node dies in the heat. Configured to fail over in under 30 seconds.
Static IP & Subnets
Routed IPv4 ranges for hosted services, VPN endpoints, remote-access gateways and CCTV. Reverse DNS configuration handled, IPv6 available.
Business Hosted PBX (via Aussie)
When you'd rather have voice on the same invoice — call queues, auto attendants, Australian DIDs, softphone apps, all backed by Aussie's network.
Why Us
Why source Aussie Broadband through us
Authorised Business Partner
Direct ordering, dedicated business support escalation, and we hold the partner of record — so you get the full Aussie business support layer, not retail call centre.
We Install Your Edge Router
Aussie ship the modem; we install, configure, lock down and document your firewall / router / UniFi gateway — so the connection actually works for your business on day one, not just for plug-and-pray home use.
Single Number To Call
Internet issue at 2pm Tuesday? Call us. We open the Aussie business support ticket, deal with NBN escalations, stay on the case until it's fixed. You don't sit on hold.
Local Address-Level Pre-Check
Before quoting we verify exactly what NBN technology, speeds and addressed are available at your business address — and whether NEE is on-net at your premises (game-changer for fibre quotes).
Failover Designed Right
We configure 4G/5G failover with proper monitoring, alerting and automatic cutover. Most businesses think they have failover until the day they need it — we test ours every month.
Plain-English Quoting
Itemised quote covering service, install, hardware and ongoing — no "call for pricing", no hidden setup fees, no contract surprises.
Use Cases
Who we deploy Aussie Broadband for
Multi-Site Businesses
Identical Aussie services across every site, central monitoring, consistent SD-WAN policies. Especially powerful with NEE at HQ and FTTP at branches.
Cloud-First Operations
M365, Xero, Adobe CC, AutoCAD, Procore — every modern business is now internet-dependent. Aussie's business SLAs make sure your software actually loads at 9am Monday.
Retail & Hospitality
EFTPOS, POS, music streaming, guest WiFi — paired with 4G/5G failover so a Saturday-night NBN outage doesn't cost you a thousand dollars in lost sales.
Trades & Construction
Site sheds, demountables and project offices with portable Aussie NBN that follows the project — combined with 4G/5G for the months before permanent services are connected.
Hosted Phone Systems
Pair Aussie Business NBN with UniFi Talk, 3CX or Teams Phone — and stop worrying about jittery voice quality. Business NBN with QoS handles 30+ concurrent calls cleanly.
On-Site Server Hosting
Static IPs and reverse DNS make Aussie ideal for businesses still hosting line-of-business servers, VPN endpoints or remote-access portals on-premises.
Our Process
How an Aussie connection gets delivered
Address Pre-Check
We confirm exactly what NBN technology is at your address, whether NEE is on-net, expected speeds, and any RSP/MSF charges. Quote based on facts, not guesses.
Service Quote & Selection
Side-by-side options — Business NBN 100/40 vs 250/25 vs NEE 50/50 vs 4G backup — with monthly cost, install cost and SLA spelled out.
Order & Schedule
We place the order, manage NBN appointments, coordinate cabler / NBN installer access, and stage the install around your business hours.
Edge Hardware Install
On install day we configure your firewall / UniFi cloud gateway, VLANs, WiFi, VPN, port-forwards, static IP routing — so it just works.
Cutover & Validate
Speed-tested, latency-checked, failover-verified, documented with credentials in your password vault. You sign off before we leave.
Ongoing Service Management
We hold the Aussie partner-of-record. Outage? Slow speed? Static IP question? Call us — we drive the ticket to resolution.
FAQs
Aussie Broadband FAQs
Why Aussie over Telstra / Optus / iiNet?
Is Business NBN actually different from residential NBN?
What's NEE / Enterprise Ethernet?
How fast can you get a new connection live?
Will you handle the install of the router?
Can we keep our existing static IPs / phone numbers?
Do you offer 4G/5G as primary internet?
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